S.A.I. Tours Sdn Bhd (830787-X) is a company registered with the Companies Commission of Malaysia. We specialize in providing limousine, transportation, travel and vehicle solutions in Peninsular Malaysia. Please read these Terms of Use and our Policy in order to use our Services.

Throughout this website, we may use certain words or phrases, and it is important that you understand the meaning of them. The list is not all-encompassing and no definition should be considered binding:

“Site” refers to our website, https://www.saitours.com.my and all the contents.

“We”, “SAI Tours” and all pronouns of first person nature refers to S.A.I. Tours Sdn Bhd.

“Guest”, “You”, “Users'”, “Customers” and all pronouns of second person nature refers to anyone who uses our services including visitors to our Site.

SAI Tours is a transportation and travel company. Currently we offer services such as:

Chauffeured (Driver) Limousines (Limo), Sedans, MPV, Vans, Bus, Coach to transfer guests from anywhere in Peninsular Malaysia such as airport transfers, hotel transfers, interstate or inter district travels such as popular destinations like Genting Highlands, Melaka or Penang or even to popular out of country destinations such as Singapore or Hat Yai (Thailand).

Inbound tours, outbound tours, airline ticketing, hotel reservation, theme park ticketing, company incentive tours and local tours.

Transportation guests can call our 24-Hour reservation number for immediate assistance or email us by clicking HERE.

Car rental (rent-a-car) and long-term car leasing for corporate or private with a minimum term of TWO (2) year agreement contract for customers who request for brand new vehicle and ONE (1) week for customers who request for existing vehicles in our inventory.

Car rental and car leasing customers can call our 24-Hour customer support line for car related support such as accidents, breakdown and etc, or email us for enquiry by clicking HERE.

We at SAI Tours are closely monitoring the guidance provided by the Malaysian Ministry of Health regarding COVID-19. Our focus is to ensure the safety of our passengers, our employees and the communities by doing our part to adhere to the strict SOP recommended. Here’s an outline of what we’re doing.

Safety, Health & Security Procedures for passengers

• To mitigate the spread of COVID-19, we require all passengers to bring and wear their own protective mask effective 23 April 2020. This requirement applies to all passengers (excluding infants) to ensure the safety and wellbeing of everyone.
• Passenger with COVID-19 symptoms such as fever (>37.5°C), cough, shortness of breath is advised to seek medical assistance immediately.
• Passengers are also reminded to observe physical distancing where required in our vehicles and comply with the SOP set forth by our employees.
• All passengers are required to download the MySejahtera app on their mobile devices for contact tracing purposes. If you don’t already have the app installed, download the app HERE.
• Passengers with User Classification other than Blue or Low Risk on the profile page are required to disclose the status prior to entering the vehicle. Read more about the user classifications HERE.
• Hand sanitiser is provided in each vehicle for the comfort and safety of our passengers and employees

Standard Operating Procedure & Check Point for all vehicles

• All our employees are now required to don a clean face mask in the vehicle and ensure they always wash their hands.

As Malaysia move on to the endemic phase, we urge everyone to stay vigilant and do their part in breaking the infection chain. For further enquiries about our safety protocols or to make a reservation with us, please email us using the contact form below or call us at +603 6259 7473.

We are not affiliated or associated with any other transportation, travel, tour or leasing businesses unless expressively specified. SAI Tours shall not be responsible for any reservations or bookings made through unauthorized websites or channels.

While every effort is made to ensure the accuracy of all information presented on the pages of this site, SAI Tours will not be held accountable for errors or omissions, inaccuracies, misleading, out of date information, or if formatting of the pages distorts the information provided. Any reliance on the information in these pages is entirely at the discretion of the users.

All contents, graphics, logos, videos and audio on this site are available for informational uses only and is protected by Malaysian copyright and trademark laws and may not be copied or re-produced without the express and written permission from SAI Tours.

We may amend our Policy from time to time. When we amend this Policy, we will update this page accordingly without prior notice. Please check our Policy page from time to time to verify the timestamp if you wish to keep up to date.